Banex Capital is a global online forex and CFD broker, offering a wide range of trading instruments, including currencies, indices, commodities, and shares. With a commitment to providing superior trading conditions and exceptional customer service, Banex Capital serves clients across multiple countries, delivering access to top-tier liquidity and advanced trade execution.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
The Chalange
Banex Capital sought to enhance its brokerage operations by migrating from an existing CRM provider to a more customized solution. The objectives included improving compliance through automation, implementing robust risk management systems, integrating automated payment methods, and receiving legal support. Additionally, they required assistance with brokerage migration and the development of a CRM tailored to their specific needs.
What did
Finmetrik Do?
Finmetrik Solutions collaborated with Banex Capital to deliver:
•Custom CRM Development: Designed and implemented a CRM system tailored to Banex Capital’s unique operational requirements.
•Brokerage Migration Assistance: Facilitated a seamless transition from the previous CRM provider, ensuring data integrity and minimal disruption.
•Compliance Automation: Integrated automated processes to enhance regulatory compliance and reduce manual intervention.
•Risk Management Solutions: Developed and deployed systems for real-time risk assessment and mitigation.
•Automated Payment Integration: Implemented secure and efficient payment gateways to streamline financial transactions.
•Legal Support: Provided guidance to ensure adherence to industry regulations and standards.

The Results
- Improved client management and satisfaction
- Automation reduced the Risk of non-compliance
- Real-time monitoring enabled proactive risk mitigation
- Automated payment systems facilitated more deposits
- Transitioned to a customized CRM without disruptions.